Terms of Service
Effective Date: October 11, 2024
Welcome to Khatamandu.com!
These Terms of Service ("Agreement") govern your use of Khatamandu.com and its associated services (collectively, "Services"). By accessing or using the Services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should not use the Services.
1. Account Creation & Responsibility
To use the Services, you must create an account. You agree to provide accurate and complete information during the registration process and to keep your account details secure. You are solely responsible for maintaining the confidentiality of your account credentials, and you agree to notify us immediately if you suspect any unauthorized access or use of your account.
2. Permitted and Prohibited Use
Permitted Use
You may use the Services only for lawful purposes and in accordance with these Terms. This includes:
- Accessing the Services for personal or business use.
- Engaging in activities that comply with local, national, and international laws.
Prohibited Use
You are prohibited from using the Services for any unlawful or harmful activities, including, but not limited to:
- Intellectual Property Infringement: Using the Services to infringe upon the intellectual property rights of others (e.g., copyright, trademarks, patents).
- Spam and Unsolicited Content: Sending spam, bulk messages, or unsolicited communications.
- Unauthorized Access: Hacking, attempting to gain unauthorized access to the Services or other users' accounts, or circumventing security protocols.
- Interference: Interfering with the operation of the Services, including disrupting other users' access or use of the platform.
- Malicious Activities: Uploading or distributing harmful content (e.g., viruses, malware) that could damage the Services or harm other users.
3. Intellectual Property Rights
All content, designs, logos, trademarks, patents, copyrights, and other intellectual property related to the Services, including but not limited to those owned by Spark Tech Solution Private Limited, are protected under applicable laws. You are not permitted to use any of this intellectual property without explicit written consent from Spark Tech.
4. Privacy & Data Collection
We value your privacy. Please refer to our Privacy Policy for details about the information we collect, how we use it, and how we protect your data. By using the Services, you consent to our collection and processing of personal data as described in the Privacy Policy.
5. Service Modifications & Availability
Spark Tech Solution Private Limited reserves the right to modify, suspend, or discontinue the Services, in whole or in part, at any time without notice. We are not liable for any interruption or loss of data or content during such modifications.
6. Limitation of Liability
To the maximum extent permitted by law, Spark Tech Solution Private Limited is not responsible for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Services. This includes damages related to loss of data, service interruptions, or any other issues arising from the use or inability to use the Services.
7. Indemnification
You agree to indemnify and hold harmless Spark Tech Solution Private Limited, its affiliates, employees, and contractors from any claims, liabilities, damages, and expenses, including attorney's fees, arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.
8. Term and Termination
This Agreement is effective as long as you use the Services. Spark Tech Solution Private Limited may suspend or terminate your access to the Services if you violate any part of these Terms, with or without prior notice. Upon termination, you must stop using the Services, and your account will be deactivated.
9. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Nepal. Any disputes arising from or related to these Terms will be resolved through binding arbitration or litigation in the courts of Kathmandu, Nepal.
10. Changes to Terms of Service
We may update these Terms at any time. When we make significant changes, we will post the updated Terms on the Khatamandu.com website, and the "Effective Date" at the top will be updated. Your continued use of the Services after such changes means you accept and agree to the modified Terms.
11. Third-Party Services
The Services may contain links or integrations with third-party services, websites, or applications that are not operated or controlled by Spark Tech Solution Private Limited. We are not responsible for the content, privacy policies, or practices of these third-party services.
12. Force Majeure
Spark Tech Solution Private Limited will not be liable for any delay or failure in performance of the Services due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, acts of government, or network failures.
13. No Waiver
Failure by Spark Tech Solution Private Limited to enforce any part of these Terms does not constitute a waiver of our right to do so in the future. Any waiver of a provision of these Terms will be effective only if in writing and signed by an authorized representative of Spark Tech Solution Private Limited.
14. Severability
If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
15. Fees and Payments
Payment for Services
Some of the features or services provided on Khatamandu.com may require payment. By using these paid features or services, you agree to pay all applicable fees associated with your use of the Services. The pricing for each service will be clearly displayed on the platform at the time of purchase or subscription.
Payment Methods
We accept various payment methods, including but not limited to credit/debit cards, bank transfers, and other online payment systems, as supported by the Service.
Refunds
All payments made for paid services are non-refundable unless otherwise stated in our refund policy or required by law.
Contact Us
If you have any questions or concerns about these Terms or the Services, please contact us at:
Email: info@khatamandu.com
Address: Spark Tech Solution Private Limited, Bouddha-6, Kathmandu, Nepal